Tagged: Singapore
7 articles from the Catalyst Outsourcing blog.
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Outsourcing service level agreement: what to ask your provider for
The service levels a Singapore business should ask for when it hands work to a provider or hires an overseas assistant through one: what to measure, sample targets and clauses, the PDPA terms, and when an SLA is the wrong tool.
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Benefits of remote work for employers, and when it does not pay
What remote work gets a Singapore employer that is short of staff, checked against MOM's own vacancy figures: the benefits that hold up, the condition attached to each, what they cost you, and the cases where remote hiring is the wrong call.
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How Singapore businesses hire an overseas virtual assistant
The rules that apply when a Singapore company hires a virtual assistant who works from the Philippines or elsewhere: work passes, CPF, withholding tax, the PDPA, pay and contracts, and when it is the wrong move.
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Year-end bookkeeping checklist for Singapore small companies
The year-end close for a Singapore company in five jobs, in the order they need doing, with the IRAS and ACRA dates each one feeds and the parts you can hand to a bookkeeping assistant.
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Virtual assistant cost in Singapore: 2026 rates by role
What a Filipino virtual assistant earns by role in 2026, in SGD and pesos, set against the full monthly cost of a Singapore admin hire, plus the costs that never show on an invoice.
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Customer service outsourcing for Singapore SMEs: costs, PDPA, set-up
How a Singapore SME can hand phone, email, chat or WhatsApp support to a team in the Philippines: the three set-ups, official wage data for both countries, PDPA and Do Not Call rules, contract targets, a 90-day plan and what to keep in-house.
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What a virtual assistant for financial advisors can do in Singapore
What a Singapore financial adviser can hand to a virtual assistant, what the FAA, the MAS introducer and advertising rules and the PDPA keep off its desk, and how to set up access, approvals and cover before any client data moves.